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Improving Communication Skills

This online course focuses on types of communication we use at work and how we can remove barriers, so our message is clearly understood.


What you are going to learn

This course defines communication and affirms why communication skills are fundamentally important to our success in the workplace.

Throughout this course you will discover more about:

  • What communication is and is not.
  • Why communication fails.
  • Why communication skills matter to your success.
  • How to use verbal, non-verbal and written communication.
  • How to choose the right communication medium.
  • How to remove common communication barriers.

Benefits of our training programs

Quality programs

Our programs will provide you with knowledge and skills to build for future success.

A useful network

You can join the TELL Community for free and access resources to support your ongoing development.

Certificate of Completion

Formative assessment is part of the learning and will aid your development.

Course reviews

"The TELL Centre provides practical education programs that build knowledge, skills and confidence."
Claire Novan
Nurse Educator
"TELL Centre offers courses in teaching, learning, communication, supervision, leadership, and coaching. There is literally something of value for everyone."
Jamie Ferrone
Human Resources Manager