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Performance Conversations in Healthcare
This 1-2-hour online course will help you to master the essential communication skills for performance development and performance management discussions.
Format
Online
Course
What you are going to learn
Throughout this course you will discover more about:
- Core communication skills for performance conversations.
- Compare performance management with performance development.
- The GROW and 4-Step Coach Approach Models for performance conversations.
- Empathic communication techniques.
Benefits of our training programs
Quality programs
Our programs will provide you with knowledge and skills to build for future success.
A useful network
You can join the TELL Community for free and access resources to support your ongoing development.
Certificate of Completion
Formative assessment is part of the learning and will aid your development.